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Customer Relationship Management

  • Membership & Loyalty Programs - Plan and operate loyalty and reward programs that reward members, then recognize, and therefore encourage, loyal buying behavior which is potentially beneficial to the business in the long run.

  • Social relationship development and management - Enable organizations to “socialize” their business—without the cost and complexity of social silos. It is a strategy to be more engaging and responsive at scale, listen and respond at the speed of social, with a consistency and transparency customers will value.

  • Customer relationship management services - Complete web and mobile CRM system to help understand the customer, retain customers through better customer experience, win new clients and decrease customer management costs. 

  • Customer Services through Wechat and 400

  • Database Management - Provide professional services for database building, modeling, maintaining and tuning.

  • Professional call center services and on demand outsource services - Quality call center service and provide the practical solution for customer support and high volume call management needs.

CS Centers, Online & Phone

Complaint Service Call Center

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